IPHONE APP LETS YOU TAKE CHARGES
If you own or run any kind of retail business, chances are you
accept credit cards as a form of payment. Small businesses typically
only accept the two mainstays of the credit card world, namely
MasterCard and Visa. In the pecking order, the next to be accepted
typically is American Express, then Discover and that's pretty much
it. The reason smaller merchants tend not to offer these services is
because the card companies take a percentage bite out of every sale
the merchant makes when using them. Still, in this day and age,
merchants are willing to go that extra dollar mile for several
reasons. These include the added convenience and safety credit card
transactions offer to their customers, but the most likely reason is
security. An authorized credit card charge means the merchant is
guaranteed to collect the funds without the risk of insufficient
funds and fraud. Even if the card is stolen, the merchant is
instantly alerted and the authorities notified. I've see this
happen. Not too long ago, I was in a stereo equipment store drooling
over something high tech when the police suddenly burst into the
place and arrested some man who just moments ago tried to buy
something with a stolen credit card. It was impressive how fast they
responded and how quickly the would-be thief was apprehended. But
what if your business is a mobile one?
What if your business is away from an office? For example, what if
you do some kind of on-site consulting or do mobile auto detailing?
I recently attended one of those street fairs and bought a painting.
The merchant took my personal check and I wondered how many times
had she been burned? Another took credit cards but used one of those
mechanical impression rigs where you put the card in, lay a charge
slip over it and run the impression handle back and forth over it.
If the card is bad, no authorities will appear to save the day with
that thing. Credit card companies have bulky mobile credit card
terminals they rent out and they're clumsy at best. But what if you
could use something you already owned, something you already carry
with you wherever you go and something that fits in the palm of your
hand to do all of your credit card transactions? It's your iPhone.
ProcessAway is a robust credit card authorization application that
runs on an iPhone. It affords its users the same merchant
convenience of a store authorization terminal but it does it without
the need for a wired connection. Now you can accept credit card
charges in the field and be secure in the knowledge that all of the
charges are valid.
ProcessAway works via a 3G, Wi-Fi or Edge internet connection and
works through the Authorze.net gateway. If you don't already have a
merchant account with Authorize, ProcessAway can set you up with a
compatible merchant account with no setup charges and according to
the company, the rates for the service are comparable to those being
offered to merchants at brick and mortar locations. ProcessAway
offers most features found with charge card terminals such as
authorize and capture charges. For service-oriented charges like a
handyman, it can authorize and reserve funds which places a hold on
an amount until the actual charges are computed. This assures funds
are available before work begins. If the final charge is less than
the hold amount, the balance is released back to the customer. Other
features include transactions being emailed to customers,
maintaining a complete transaction log and issuing refunds back to a
card. There's even a feature that lets your customer authorize a
gratuity by offering a selection of buttons, each showing a
percentage based upon the final charge. Just show them the iPhone
screen and all they have to do is tap the button that displays the
amount they want to tip. It's a really slick feature and they'll
probably want to tip you just to give it a try!
ProcessAway is available at the iTunes store and sells for a one
time charge of $19.99. Check out the ProcessAway website for details
regarding the actual credit card processing services and related
costs being offered.
www.processaway.net
| Craig Crossman is
a McClatchy-Tribune newspaper columnist writing about computers and
technology. He also hosts the nation's longest running nationally syndicated radio talk show on
computers and technology, Computer America, heard on both the Business TalkRadio
Network® and the Lifestyle TalkRadio Network®, weeknights at 10PM Eastern
time. Visit his website at http://www.computeramerica.com |
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